At roma88, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our platform.
This Privacy Policy describes how roma88 ("we", "us", or "our") collects, uses, processes, stores, and protects the personal information of users ("you", "your") who access and use our online sports betting and casino gaming platform at https://roma88.cam (the "Platform"). By creating an account and using our services, you acknowledge that you have read, understood, and consent to the data practices described in this Privacy Policy.
roma88 operates as an international online gambling platform primarily serving players in Indonesia. We are committed to compliance with applicable international data protection standards and best practices, including principles similar to those outlined in the General Data Protection Regulation (GDPR) and other recognized privacy frameworks. While Indonesian data protection laws are still evolving, we voluntarily adopt stringent privacy measures to protect our users.
This Privacy Policy applies to all personal data collected through the roma88 website, mobile applications, customer support channels (live chat, email, WhatsApp), and any other touchpoints where you interact with our brand. It should be read in conjunction with our Terms & Conditions and Responsible Gaming Policy, which together form the complete legal framework governing your use of roma88 services.
We understand that online gambling requires you to trust us with sensitive personal and financial information. We take this responsibility seriously and have implemented comprehensive security measures, strict access controls, and transparent data practices to earn and maintain your trust. Your privacy is not just a legal obligation—it is a core value at roma88.
To provide you with a secure, personalized, and legally compliant gambling experience, roma88 collects various types of personal information. The data we collect falls into three main categories:
When you register for a roma88 account, verify your identity, or interact with our customer support team, you voluntarily provide the following personal information:
When you access and use the roma88 platform, we automatically collect certain technical and behavioral data through cookies, log files, and similar tracking technologies:
In limited circumstances, we may receive information about you from third-party sources:
roma88 processes your personal information for specific, legitimate business purposes that are necessary to provide our services, comply with legal obligations, and enhance your gaming experience. We use your data for the following purposes:
Under international privacy standards, we process your data based on the following legal grounds: (a) Contractual Necessity — processing is required to fulfill our agreement to provide gambling services; (b) Legal Compliance — processing is necessary to meet AML, KYC, and licensing obligations; (c) Legitimate Interests — processing is necessary for fraud prevention, security, and service improvement, balanced against your privacy rights; (d) Consent — you have explicitly agreed to marketing communications or optional data collection.
roma88 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your data with trusted partners and service providers in the following limited circumstances:
We engage third-party companies to perform specific functions on our behalf, and these vendors may have access to your personal data only to the extent necessary to perform their duties. Service providers include:
All service providers are contractually obligated to protect your data, use it only for the specified purpose, and comply with applicable privacy laws.
We may disclose your information to government agencies, law enforcement, courts, or regulatory bodies if required by law or in response to valid legal requests, including:
In the event of a merger, acquisition, corporate restructuring, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you via email and prominent website notice before your data is transferred and becomes subject to a different privacy policy.
We may share anonymized, aggregated data that does not identify individual users with business partners, advertisers, or researchers for industry analysis, marketing insights, and trend reporting. For example, we might share statistics like "70% of Indonesian users prefer football betting over casino games" without revealing any personal identifiers.
roma88 employs comprehensive technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security framework includes:
While we implement robust security measures, you also play a critical role in protecting your account. Never share your username or password with anyone, avoid using public Wi-Fi for financial transactions, log out after each session, and enable 2FA. If you suspect unauthorized access, change your password immediately and contact customer support.
roma88 retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:
While your account remains active, we retain all account data, transaction history, betting records, and communication logs to provide ongoing services and customer support.
When you close your roma88 account voluntarily, we retain core account information (name, email, transaction records) for a minimum of 7 years to comply with anti-money laundering regulations, tax reporting requirements, and licensing obligations. After this period, data is securely deleted unless longer retention is required by law.
Accounts suspended or permanently banned for Terms violations, fraud, or abuse are retained indefinitely to prevent re-registration and protect platform integrity.
If you opt out of marketing communications, we retain your email address and opt-out preference indefinitely to ensure we do not contact you again. We delete all other marketing-related data within 30 days of opt-out.
When data is no longer required, we securely delete or anonymize it using industry-standard methods including cryptographic erasure, data overwriting, and physical destruction of backup media.
You have certain rights regarding your personal data held by roma88. While Indonesian law does not yet provide comprehensive data subject rights similar to the GDPR, we voluntarily extend the following rights to all users:
You have the right to request a copy of the personal data we hold about you. Contact our customer support team to request a data export, which will be provided in a structured, machine-readable format (typically CSV or JSON) within 30 days.
If any of your personal information is inaccurate or incomplete, you have the right to request correction. You can update most information directly through your account settings or by contacting support.
You may request deletion of your personal data under certain circumstances, such as when data is no longer necessary for the purposes collected or when you withdraw consent. However, we may retain data where required by law (e.g., AML compliance) or to defend legal claims.
You may request that we limit how we use your data in specific situations, such as while disputing data accuracy or contesting the legal basis for processing.
You can request that we transfer your data to another service provider in a portable format where technically feasible.
You can object to processing based on legitimate interests (e.g., marketing communications). We will cease processing unless we have compelling legitimate grounds that override your interests.
Where processing is based on your consent (e.g., marketing emails), you can withdraw consent at any time by clicking unsubscribe links or adjusting your account preferences.
To exercise any of these rights, contact us at [email protected] with "Privacy Rights Request" in the subject line. We will respond within 30 days and may request identity verification to protect your security.
roma88 uses cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. Cookies are small text files stored on your device that help us recognize you on return visits.
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit platform functionality. Most browsers accept cookies by default, but you can adjust settings to refuse cookies or receive alerts when cookies are being sent.
The roma88 platform may contain links to third-party websites (e.g., game provider sites, payment processor portals, social media pages). We are not responsible for the privacy practices or content of these external sites. This Privacy Policy applies only to information collected by roma88. We encourage you to review the privacy policies of any third-party sites you visit.
roma88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will notify you by email (to the address on file) and display a prominent notice on the roma88 homepage. The "Last Updated" date at the top of this document indicates when the policy was most recently revised.
Continued use of the roma88 platform after changes become effective constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Team:
We are committed to addressing your privacy concerns promptly and transparently. Our support team operates in English and Bahasa Indonesia with average response times under 24 hours for privacy-related inquiries.
By using the roma88 platform, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please discontinue use of our services immediately.
Bank-grade encryption protects all data transmitted between your device and roma88 servers, ensuring your personal and financial information remains confidential.
Only authorized personnel with legitimate business needs can access your data, and all access is logged and monitored for security audits.
We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data stays within the roma88 ecosystem.
Independent third-party security experts conduct penetration testing and vulnerability assessments to identify and fix potential weaknesses.
Access, rectify, or delete your personal data at any time through simple requests to our support team. We respect your control over your information.
Clear data retention policies ensure we keep your information only as long as necessary for legal compliance and service delivery.
Our dedicated support team is available 24/7 to answer any privacy-related questions and help you exercise your data rights.